Telemedicine
Consult our specialists from the comfort of your home. Safe, convenient and secure virtual consultations.
24/7
Virtual Care Access
Specialist Care, Right From Home
Telemedicine lets you consult JOOTRH specialists via secure video calls — no queues, no travel. Perfect for follow-up appointments, second opinions, chronic condition management and specialist advice.
Consult Qualified Specialists
Speak directly with consultants in over 40 departments via secure video sessions.
Prescriptions & Lab Requests
Receive e-prescriptions and lab requests sent directly to your phone after your consultation.
Private & Secure
End-to-end encrypted consultations that keep your medical information confidential.
Affordable & Convenient
Save on travel costs and waiting time. Pay via M-Pesa, Airtel Money or insurance.
Three Simple Steps
Book Your Consultation
Choose a specialist and pick a convenient time using our online booking form. Select "Telemedicine" as the service type.
Connect With Your Doctor
You'll receive a secure video link via SMS/email. Join at your appointment time from any device with a camera.
Get Your Care Plan
Receive your diagnosis, prescription and follow-up plan digitally. Medications can be collected at our pharmacy or delivered.
Need help setting up your virtual visit?
Our telemedicine support team is happy to guide you. Call us or send a message and we'll get you connected.