📢 JOOTRH has been elevated to a Level 6A National Teaching & Referral Hospital
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Visitor Information

Visiting hours, hospital guidelines and useful downloads for patients, families and visitors.

Visiting Hours

Morning: 6:00am – 6:30am Mid-day: 1:00pm – 2:00pm Evening: 4:30pm – 7:30pm

Our Location

Along Kisumu – Kakamega Road, P.O. Box 849 - 40100, Kisumu, Kenya

Emergency Line

0733 888 579 — available 24/7

Main Reception

Nurse station: 0736 662 522 / 0707 477 228 — for ward enquiries

Visiting Hours

When You Can Visit

Weekdays

Morning: 6:00am – 6:30am Mid-day: 1:00pm – 2:00pm Evening: 4:30pm – 7:30pm

Weekends & Public Holidays

Morning: 5:30am – 6:30am Mid-day: 1:00pm – 2:00pm Evening: 4:00pm – 7:30pm

Visitor Guidelines

For a Safe Visit

  • Visitors are allowed two per patient at any one time.
  • Children under 12 are not permitted in the wards except in special circumstances.
  • Please observe strict hand hygiene and use the sanitiser provided.
  • Do not visit if you are unwell — use phone calls or our telemedicine service instead.
  • Keep noise low and respect patient privacy and confidentiality.
  • Follow the instructions of our nursing staff at all times.
  • The hospital is a smoke-free and alcohol-free environment.
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